Right at Home Appleton, WI is Committed to Providing Quality Home Care
Client Satisfaction is one of the pillars of our business, and why we are in business! We are serving mainly the client, providing for needs, that our client can no longer do themselves, but we also serving the family of the client. When we provide the care needs, the clients’ family has a chance to be the family, rather than the caregivers. We also try to provide some resources for the family, and ways we can share information to make things a bit easier for them.
Right at Home Appleton/ Green Bay provides a great deal of resources by having a specific Care Manager for each client, for attention, support, and teaching. The Care Managers are in regular contact with the clients, their caregivers, and sometimes the families, to assure attention and care. Our Scheduling Coordinator does “Friday Calls” to each of the clients, checking in with them, saying “Hello” from her and the office, and seeing how their days are going. Additionally, we also have client surveys being done by HomeCare Pulse, to get direct feedback in a survey form, to learn things we may not have uncovered, and to provide that feedback to our company on a monthly basis.
Reviews Help Others Like You Find Our Services
Help Others By Telling Your Home Care Story
Review us on Google
Go to our Google Listing Here and the form will automatically come up. Fill out the number of stars you would rate us and write about your experience, when finished click "Post".
Review us on Caring.com
Go to our Caring.com Page Here. Choose a star rating. If you are not a member, fill out your E-mail address, choose a screen name, and choose your relationship to us.
Review us on Facebook
Visit our Facebook Reviews Page to leave us a review and tell others about your home care experience.
Read what our clients have to say:
"Thank you again, and all of the RAH caregivers, who have been involved in Joe’s care, as well as for your prompt attention to our needs and the quality and professional service you have provided. Take care."
"Believe me, I would recommend you, 2000%! Teresa was awesome; she was a God-send! Teresa is just a dream!" - Barbara
"Right at Home office staff helps me by always having someone here to help me with my husband's care. I wouldn't be able to do it with out them." - Gene
"The caregiver from Right at Home helps with laundry and last week she hung up my Christmas wreath. She will help with the vacuuming and other things." - Lanore
"They contribute to the overall quality of life. They do the things that I need them to do so I don't have to worry about them because I can't do them. They help me in and out of the shower and to dress or undress." - Frank
"They are on time and take care of my mom's needs. It is keeping my mom alive, and it is well worth it." - Marge
"Paul was a rock start this weekend! He stayed by my mom’s side all night." - Faith
"I like all of the girls that come here. You couldn’t have picked a better group of girls. Eddie especially likes Deb. He asked when she is coming again." - Theresa
"Our caregiver makes care and the individual her top priority. She is very friendly, courteous, intuitive, and she enlists changes without making it overwhelming for my dad." - James
"She notices things I need to have done and she goes ahead and does them. We sit down and do cards or work a puzzle. She gives me a hug when we leave." -Corrinne
"Right at Home's employees seem to be trained and educated. They're always on time and very friendly." - Cletus
"RAH has been and continues to be a great solution caring for Mom. You can be assured that whenever we run across others with a similar need, we recommend RAH. " - Rich
"Everyone is just perfect. I would not change a thing." - Janet
"Shelly is wonderful. We are so grateful that she is flexible with her time and schedule. This allows Cletus and I the ability to attend activities we want to go to." - Emily
"Mary is an absolute treasure. Anyone that has her is very fortunate. I am very happy with your services. Mary is just wonderful." - Jan
"You all are a true blessing and we could not have done this without you. Thank you to your entire team. We so appreciate the services, care and comfort provided to my dad as well as my mom and me. We truly could not have kept him home without you. A big hug to Jacklyn (Jackie) and Karen. In just 10 days, you became family...”
"I like how the agency is very helpful. They are very accommodating if I need someone at an unusual time." - Jan S.
"Obviously the people that come to my home and the types of people that they are makes my experience positive. I'm very impressed with the caregivers." - Ken H.
"They go out of their way to make the care enjoyable for my father." - VanHout
"We use this for respite care, and it makes a huge difference in my life." - Patsy V.
"It works for handicapped people. There is someone there all the time." - Parent
“I like that they are always on time, they communicate well, and the supervisors are always in contact with me.” - Gerald P.
"They have been very responsive to us and taking care of my mother well." - Anonymous
"The current caregivers are consistent and on time. They are never late, and if they are, I know why because they communicate with me." - Helynn C.
“I think they are very sweet to my mother and I like that. They get the job done, of course.” - Mary D.
“They respond very quickly, and they're very accommodating.” - Gerald P.
If if you or someone you love is in need of care, contact us today. If you are looking to join our superior care team, apply today!